Affordable, Flexible

CallTaker is pay-as-you-go with no monthly minimum so you can easily change your plan to suite your business needs. CallTaker has a range of plans to suite your business needs. Choose a standard plan and add on additional features as you like or choose the pro package that includes all the Calltaker features. If you wish to find out the cost of a custom tool or system, contact us to discuss.

Pay as you go Plans

Our pay as you go plans are for users who want a pay as you go option and be billed monthly. You can choose from the standard package plan which includes all the basic features or if you require more additional features you can choose the Pro plan.

  • Basic
  • $ 9.99/month*
    (per user)
    Free for the first month
  • Up to 5 Users
  • Usage reporting
  • Content Management System (CMS)
  • 1 Admin Accounts
  • Collaboration
  • Basic WorkFlow Management
  • Unlimited Calls Logged
  • Unlimited Customer Accounts
  • Customizable Lists
  • Allocate jobs to individual service staff
  • Basic Product Support (email 48-hr response)
  • Pro
  • $ 15.99/month
    (per user)
    Free for the first month
  • Up to 20 Users
  • Advanced Reporting
  • Content Management System (CMS)
  • Up to 5 Admin Accounts
  • Unlimited Emails
  • Unlimited Calls Logged
  • Unlimited Customer Accounts
  • Customizable Inputs
  • User Chat box
  • Manage Department Structures
  • Define automatic job workflows and escalation
  • Standard Product Support (email 24-hr response)
  • Ultimate
    (Most popular)
  • $ 24.99/month
    (per user)
    Free for the first month
  • Unlimited Users
  • Advanced Reporting
  • Content Management System (CMS)
  • Unlimited User Accounts
  • Unlimited Admin Accounts
  • Unlimited Emails
  • Unlimited Calls Logged
  • Unlimited Customer Accounts
  • Customizable Inputs
  • User Chat box
  • Manage Department Structures
  • Manage Team Structures
  • Allocate jobs to either teams or individuals
  • Define automatic job workflows and escalation
  • Pro Product Support (Phone + email - 12Hr response)
  • SSO
  • $ 299,999.00/year
  • Unlimited Users
  • Advanced Reporting
  • Content Management System (CMS)
  • Advanced Admin Dashboard
  • Customizable Admin Dashboard
  • Unlimited User Accounts
  • Unlimited Admin Accounts
  • Unlimited Emails
  • Unlimited Calls Logged
  • Unlimited Customer Accounts
  • Customizable Inputs
  • User Chat box
  • Manage Department Structures
  • Manage Team Structures
  • Allocate jobs to either teams or individuals
  • Define automatic job workflows and escalation
  • Pro Product Support (Phone + email - 12Hr response)
  • Single Sign-on with your internal authorisation using oAuth2
  • Internal-facing service request site
  • Public-facing service request site (no sign-on required for public users)
  • Option to build tailored pages, options and interfaces.^


Not enough?
Want to install on your own servers and self-manage?
USD$2,000,000 to purchase the entire system outright for local installation on your server. All functionality enabled. Synagen on-site support during installation, plus weekly remote technical and management team meetings for additional 6 months, and on-going support for another 6 months. Contact us now to discuss at admin@synagen.net.
Footnotes:
* USD per registererd user (whether active or inactive) within each month - calculated at the End of Month processing, which may not be at the end of your calendar month (due to time zone differences).
^ Additional fees will apply, based on analysis, design, specifications and quotations for individual projects