Sophisticated Business Management

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CallTaker Customer Service Management

CallTaker ™ is an affordable, sophisticated cloud based customer service management system that allows you to connect and service your customers like never before. Log calls, create requests, assign tasks, run reports, dispatch technicians. All this and much more is possible with CallTaker.

Sophisticated Customer Service Management


CallTaker brings together all your customer information in a single, integrated platform that enables you to connect your business, your staff and your customers like never before. CallTaker is easy to setup, easy to use, easy to manage and has various powerful built in features.CallTaker can be used for pre-sales, post-sales, marketing, customer service, workflow management and much more. CallTaker helps your business grow because it tracks the history of customer and client interactions. From calls made and emails sent, to meetings held, presentations delivered.


Do it all and more with CallTaker


CallTaker is an affordable, sophisticated and customizable cloud based customer service management system? With CallTaker you can log calls, create requests, assign tasks, run reports, dispatch technicians, manage workflow and more. All this and much more is possible with CallTaker. CallTaker is not just a CRM, but a powerful all round business management tool for improving efficiency and productivity.

To run smoothly, your business needs customer relationship data that’s automatically updated, with instant access for employees, and provides a full history of all communications, meetings, and documents shared.With CallTaker, your business has one place to store every customer, every lead, every service request, all of their contact info, preferences,and history so your conversations are always personal, relevant, and up-to-date. All available on mobile, desktop and through powerful reports & dashboards.


THE ONLY BUSINESS MANAGEMENT TOOL YOU NEED

All you need, when you need it.


CLOUD BASED

CallTaker is cloud based so its available anywhere, anytime on any device.

CMS

Built in content management system allows you to easily create content pages for information portals, learning pages and more.

SOCIAL

Connect staff like never before through, mail, chat and insightlful workflow management all with CallTaker.



SECURE

CallTaker keeps your data secure by backing it up to the cloud, and ensuring it stayes out of the wrong hands.

EFFECIENT

With no need for expert IT expertice and an easy to use admin panel, you save time and money with CallTaker.

COSTOMIZE

CallTaker can be customized to suit your needs, or intergrated with other software.

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